Over the last month Zach Allen Limited Jersey , I have come to hate emails and answerphones; not because I get 100 emails every day but because emails and answerphones are fast becoming the tool of the coward. At Beyond Philosophy we worked with a client a while ago whose account managers and sales teams never used to speak to anyone! They just used to send emails. If the customer called in they were greeted by answerphones which were kept on all day. You see the sales teams were all busy doing 'real? work. The customers were just interrupting them. Surely this must be the height of ?inside out? behaviour.
But why do people do this?
Primarily, it is because we all feel we can say things in emails that we would never say face to face. In my experience this never works how people would expect. No matter how hard you try, you think you have written one thing and the person reads something else. Before you know it you have lost a customer or lost a friend. We seem to forget that that all important 'relationship? with the customer is built on human contact, not emails!
One example springs to mind a few years ago when I worked in a multinational organisation and was involved in a large internal project. Things were not going well. I decided to send a ?broadside? to the party who were driving me nuts! I took great delight in constructing the email. It was actually quite therapeutic. I worked on it to get the right message across so they would absolutely read between the lines and understand what I thought. I pressed the button and off into the ether it went. I remember thinking Andy Isabella Limited Jersey , ?Great I have told them what I think?. COWARD! How stupid I was, how naive, how self-righteous I was, and how wrong I was!
I lived to regret it. The email caused a big argument. I had said things that were misinterpreted despite my best attempts to be clear. I ended up upsetting a lot of people. I ended up regretting sending it. I was wrong. Since that day I now have adopted a few rules with emails that I would like to share with you.
1. Insist that all calls are answered by people and answer phones are banned other than outside office or opening hours.
2. Never reply to an email when you are emotionally charged. DO NOT type a reply and press the send button Byron Murphy Limited Jersey , until you have had a cooling off period. Put it in your ?Draft? emails and look at it the next day. I always end up changing mine.
3. When you think ?Shall I talk to them or shall I send them an email? It is at that moment when that little voice in your heads says; ?No, just send them an email that'll be simpler, you don't want to talk to them it may be embarrassing?..? That is exactly the time I know I MUST talk to them. So pick up the phone and talk! It's never as bad as you expect and people always appreciate it.
4. Finally a plea. When anyone sends you an email, please reply. Don't just ignore it. Reply even to say ?GO AWAY?. I find it amazing that you can send an email to someone and they don't even have the courtesy of replying. What's your thought? If you have a view Kyler Murray Limited Jersey , drop me a line!
Colin Shaw Founding Partner, Beyond Philosophy ? Beyond Philosophy 2004 - Ref. QR
>Google Places For Small Business
Posted by webigg02 on February 5th, 2018
With competition between businesses increasing, it is often hard for small business owners to find a way to compete with larger corporations with seemingly endless advertising budgets. However Haason Reddick Limited Jersey , thanks to a change in the way people are looking for products and services, there is a way that you can boost the visibility of your small business and boost your sales without spending a dime: Google Places. Google Places is a service that Google offers that helps businesses of all shapes and sizes rank higher in local searches, which is especially important for businesses who depend on walk in customers for a majority of their business.
Here’s how it works:
Let’s say you are a business that sells the best pizza in your area. There are customers all over your area looking for pizza for lunch, but are not sure where to go. They open their smartphone’s browser and type in “pizza” where their search engines will then display a list of pizza places that are located within a five mile radius of where they are standing. Their browser is pulling this information from local directories like Google Places. And Christian Kirk Limited Jersey , if you don’t have a listing, you are missing out on tons of sales every day.
The good news is that you don’t have to miss out anymore. It is simple to claim your Google Places listing and boost your local search visibility. The best thing about this very powerful advertising opportunity is that it does not cost you a thing. All you have to do is look your business up on Google Places, claim your listing and complete your profile. The entire process will take you less than an hour, but the payoff will be exponential.